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group group no-underline cursor-pointer inline hover:underline link-text text-black-secondary text-sm font-medium" data-nav-url="/business-operations/terminology" aria-current="false">Terminology</a></li></ul></li><li class="flex flex-col gap-2"><div class="flex gap-2"><button class="ga-nav-icon h-6 w-4 transition-transform" aria-label="open Card issuing submenu" aria-expanded="false" type="button"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 8 16" focusable="false" class="h-4 w-4 [&amp;&gt;*]:stroke-grey-500"><path stroke="currentColor" d="M1 12.998 7 7 1 1.002"></path></svg></button><a href="/docs/card-issuing" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer inline hover:underline link-text ga-nav-link text-black font-semibold text-md" aria-current="false">Card issuing</a></div></li><li class="flex flex-col gap-2"><div class="flex gap-2"><button class="ga-nav-icon h-6 w-4 transition-transform" aria-label="open Platforms submenu" aria-expanded="false" type="button"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 8 16" focusable="false" class="h-4 w-4 [&amp;&gt;*]:stroke-grey-500"><path stroke="currentColor" d="M1 12.998 7 7 1 1.002"></path></svg></button><a href="/docs/platforms" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer inline hover:underline link-text ga-nav-link text-black font-semibold text-md" aria-current="false">Platforms</a></div></li></ul></div></div><main id="main" class="relative flex mx-auto w-full lg:w-full md:pb-16 max-w-[1232px] pt-6 pb-24 px-6 lg:px-0"><div class="w-full pl-0 lg:pl-8 xl:px-16"><header class="mb-8 grid gap-4"><div class="grid gap-8"><nav aria-label="Breadcrumb"><ol class="flex flex-wrap items-center gap-1 text-sm leading-4"><li><a href="/docs/business-operations" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer inline hover:underline link-text text-sm leading-4 font-light text-black-secondary" id="ga-breadcrumb">Business operations</a></li><span class="select-none" aria-hidden="true">/</span><li><a href="/docs/business-operations/prevent-fraud" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer inline hover:underline link-text text-sm leading-4 font-medium text-black" aria-current="page" id="ga-breadcrumb">Prevent fraud</a></li></ol></nav><h1 class="flex items-center gap-4 font-semibold text-black max-[376px]:text-[32px] max-[376px]:leading-10 text-[40px] leading-[48px]">Prevent fraud</h1></div></header><div class="w-full xl:max-w-[864px]"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Our Fraud Detection solution gives you the power to control what happens to the payments you process. Each payment that has the <code class="py-[2px] px-2 rounded text-grey-800 bg-grey-100 font-code text-sm font-normal break-words">risk</code> field set to <code class="py-[2px] px-2 rounded text-grey-800 bg-grey-100 font-code text-sm font-normal break-words">true</code> using our <a href="https://api-reference.checkout.com/#tag/Payments" target="_blank" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline hover:underline link-text text-blue-100" rel="noopener noreferrer">Payments API</a> will be assessed against the risk assessment rules you set in the <a href="https://dashboard.checkout.com" target="_blank" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline hover:underline link-text text-blue-100" rel="noopener noreferrer">Dashboard</a>.</p><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">We&#x27;ve highlighted the features that are available only in the pro version. Contact your account manager for more information about our pro offer.</p><hr class="border-0 border-t border-grey-100 mb-10"/><button aria-label="Copy section link to clipboard" type="button" class="mb-4 group flex items-center gap-2"><h2 class="flex items-center gap-4 font-semibold text-black text-xl">How it works</h2><svg class="opacity-0 transition-opacity group-hover:opacity-100" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"><g fill="var(--base-icon-primary-alt, var(--base-icon-primary, #141414))"><g><path d="M8.15,7.15a.48.48,0,0,0,0,.7,2.35,2.35,0,0,1,0,3.3l-2,2a2.33,2.33,0,0,1-3.3-3.3l2-2a2.35,2.35,0,0,1,.47-.36.5.5,0,0,0,.17-.68.49.49,0,0,0-.68-.18,3,3,0,0,0-.66.52l-2,2a3.32,3.32,0,1,0,4.7,4.7l2-2a3.32,3.32,0,0,0,0-4.7A.48.48,0,0,0,8.15,7.15Z"></path><path d="M13.85,2.15a3.32,3.32,0,0,0-4.7,0l-2,2a3.32,3.32,0,0,0,0,4.7.49.49,0,0,0,.7-.7,2.35,2.35,0,0,1,0-3.3l2-2a2.33,2.33,0,0,1,3.3,3.3l-2,2a2.35,2.35,0,0,1-.47.36.5.5,0,0,0,.26.93.59.59,0,0,0,.25-.07,3.29,3.29,0,0,0,.66-.52l2-2A3.32,3.32,0,0,0,13.85,2.15Z"></path></g></g></svg></button><div class="relative"><span class="anchor-nav-item absolute -top-[200px]" data-content="Howitworks" id="How_it_works"></span></div><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Every payment request has an authentication and authorization stage that verifies who is making the request, and whether the payment can be accepted. Use our Fraud Detection solution to control what happens before and after this stage. We call these decision points pre-auth and post-auth.</p><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Your decisions are made using flows in the Dashboard. You have one for pre-auth and another for post-auth. Each flow gathers information about a transaction and directs it to a specific outcome. This is referred to as routing. <a href="/docs/risk-management/fraud-detection/understand-fraud-detection" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline hover:underline link-text text-blue-100">We go into more detail when we explain how to use the solution</a>.</p><hr class="border-0 border-t border-grey-100 mb-10"/><button aria-label="Copy section link to clipboard" type="button" class="mb-4 group flex items-center gap-2"><h2 class="flex items-center gap-4 font-semibold text-black text-xl">Fraud Detection in the Dashboard</h2><svg class="opacity-0 transition-opacity group-hover:opacity-100" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"><g fill="var(--base-icon-primary-alt, var(--base-icon-primary, #141414))"><g><path d="M8.15,7.15a.48.48,0,0,0,0,.7,2.35,2.35,0,0,1,0,3.3l-2,2a2.33,2.33,0,0,1-3.3-3.3l2-2a2.35,2.35,0,0,1,.47-.36.5.5,0,0,0,.17-.68.49.49,0,0,0-.68-.18,3,3,0,0,0-.66.52l-2,2a3.32,3.32,0,1,0,4.7,4.7l2-2a3.32,3.32,0,0,0,0-4.7A.48.48,0,0,0,8.15,7.15Z"></path><path d="M13.85,2.15a3.32,3.32,0,0,0-4.7,0l-2,2a3.32,3.32,0,0,0,0,4.7.49.49,0,0,0,.7-.7,2.35,2.35,0,0,1,0-3.3l2-2a2.33,2.33,0,0,1,3.3,3.3l-2,2a2.35,2.35,0,0,1-.47.36.5.5,0,0,0,.26.93.59.59,0,0,0,.25-.07,3.29,3.29,0,0,0,.66-.52l2-2A3.32,3.32,0,0,0,13.85,2.15Z"></path></g></g></svg></button><div class="relative"><span class="anchor-nav-item absolute -top-[200px]" data-content="FraudDetectionintheDashboard" id="Fraud_Detection_in_the_Dashboard"></span></div><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The Dashboard shows the journey of all transactions that went through a risk assessment.</p><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">There are 6 steps in a payment lifecycle. Only steps 2 and 5 are configured by you, as the rest is determined by the card issuer, cardholder or Checkout.com.</p><ol class="list-decimal [padding-inline-start:24px] mb-8"><li class="[&amp;&gt;*]:mb-0">Incoming transactions – all new transactions start as incoming transactions.</li><li class="[&amp;&gt;*]:mb-0">Pre-auth – the first decision point you determine when creating your <a href="/docs/risk-management/fraud-detection/understand-fraud-detection#Risk_strategies" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline hover:underline link-text text-blue-100">risk strategy</a>.</li><li class="[&amp;&gt;*]:mb-0">3DS outcome – the outcome of 3DS authentication, including scenarios where it hasn’t been applied.</li><li class="[&amp;&gt;*]:mb-0">Auth outcome – the outcome of the authorization request.</li><li class="[&amp;&gt;*]:mb-0">Post-auth - the second decision point you determine when creating your <a href="/docs/risk-management/fraud-detection/understand-fraud-detection#Risk_strategies" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline hover:underline link-text text-blue-100">risk strategy</a>.</li><li class="[&amp;&gt;*]:mb-0">Current status – the last known status of the transaction.</li></ol><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The data displayed on the Dashboard is updated every day at midnight (UTC). You can download a report that contains a transaction-by-transaction summary of data points, rules triggered, outcomes at each stage, and whether there were fraudulent transactions.</p><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">To download a report:</p><ol class="list-decimal [padding-inline-start:24px] mb-8"><li class="[&amp;&gt;*]:mb-0">Sign in to the <a href="https://dashboard.checkout.com" target="_blank" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline hover:underline link-text text-blue-100" rel="noopener noreferrer">Dashboard</a>.</li><li class="[&amp;&gt;*]:mb-0">Go to the <em>Payments</em> &gt; <em>Fraud</em> &gt; <em>Performance</em> section.</li><li class="[&amp;&gt;*]:mb-0">Select a date range.</li><li class="[&amp;&gt;*]:mb-0">Select <em>Generate report</em>.</li><li class="[&amp;&gt;*]:mb-0">Select <em>Download</em>.</li></ol><button aria-label="Copy section link to clipboard" type="button" class="mb-4 group flex items-center gap-2"><h3 class="flex items-center gap-4 font-semibold text-black text-lg leading-6">Flag fraudulent payments</h3><svg class="opacity-0 transition-opacity group-hover:opacity-100" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"><g fill="var(--base-icon-primary-alt, var(--base-icon-primary, #141414))"><g><path d="M8.15,7.15a.48.48,0,0,0,0,.7,2.35,2.35,0,0,1,0,3.3l-2,2a2.33,2.33,0,0,1-3.3-3.3l2-2a2.35,2.35,0,0,1,.47-.36.5.5,0,0,0,.17-.68.49.49,0,0,0-.68-.18,3,3,0,0,0-.66.52l-2,2a3.32,3.32,0,1,0,4.7,4.7l2-2a3.32,3.32,0,0,0,0-4.7A.48.48,0,0,0,8.15,7.15Z"></path><path d="M13.85,2.15a3.32,3.32,0,0,0-4.7,0l-2,2a3.32,3.32,0,0,0,0,4.7.49.49,0,0,0,.7-.7,2.35,2.35,0,0,1,0-3.3l2-2a2.33,2.33,0,0,1,3.3,3.3l-2,2a2.35,2.35,0,0,1-.47.36.5.5,0,0,0,.26.93.59.59,0,0,0,.25-.07,3.29,3.29,0,0,0,.66-.52l2-2A3.32,3.32,0,0,0,13.85,2.15Z"></path></g></g></svg></button><div class="relative"><span class="absolute -top-[200px]" data-content="Flagfraudulentpayments" id="Flag_fraudulent_payments"></span></div><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">If you or your customers identify a payment as fraudulent, you can flag it in the Dashboard. Checkout.com uses this information to improve our fraud detection, and reports relevant payments to the card schemes. This helps keep the payments system secure and reduce the likelihood of repeat fraud for these payments.</p><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">To flag a fraudulent payment:</p><ol class="list-decimal [padding-inline-start:24px] mb-8"><li class="[&amp;&gt;*]:mb-0">Sign in to the <a href="https://dashboard.checkout.com" target="_blank" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline hover:underline link-text text-blue-100" rel="noopener noreferrer">Dashboard</a>.</li><li class="[&amp;&gt;*]:mb-0">Go to <em>Payments</em> &gt; <em>All payments</em>.</li><li class="[&amp;&gt;*]:mb-0">Search for the payment you want to flag and select it.</li><li class="[&amp;&gt;*]:mb-0">On the <em>Payment details</em> page, select <em>Flag as fraud</em>.</li><li class="[&amp;&gt;*]:mb-0">To confirm the flag, select <em>Flag as fraud</em>.</li><li class="[&amp;&gt;*]:mb-0">If you further investigate a payment and find that it&#x27;s genuine, select <em>Remove fraud flag</em>.</li></ol><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">For more information, contact your account manager or <a href="https://dashboard.checkout.com/support/new?topic=case_configuration_change&amp;issue=case_configuration_issue_operational_change_request" target="_blank" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline hover:underline link-text text-blue-100" rel="noopener noreferrer">request support</a>.</p><hr class="border-0 border-t border-grey-100 mb-10"/><button aria-label="Copy section link to clipboard" type="button" class="mb-4 group flex items-center gap-2"><h2 class="flex items-center gap-4 font-semibold text-black text-xl">Statuses</h2><svg class="opacity-0 transition-opacity group-hover:opacity-100" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"><g fill="var(--base-icon-primary-alt, var(--base-icon-primary, #141414))"><g><path d="M8.15,7.15a.48.48,0,0,0,0,.7,2.35,2.35,0,0,1,0,3.3l-2,2a2.33,2.33,0,0,1-3.3-3.3l2-2a2.35,2.35,0,0,1,.47-.36.5.5,0,0,0,.17-.68.49.49,0,0,0-.68-.18,3,3,0,0,0-.66.52l-2,2a3.32,3.32,0,1,0,4.7,4.7l2-2a3.32,3.32,0,0,0,0-4.7A.48.48,0,0,0,8.15,7.15Z"></path><path d="M13.85,2.15a3.32,3.32,0,0,0-4.7,0l-2,2a3.32,3.32,0,0,0,0,4.7.49.49,0,0,0,.7-.7,2.35,2.35,0,0,1,0-3.3l2-2a2.33,2.33,0,0,1,3.3,3.3l-2,2a2.35,2.35,0,0,1-.47.36.5.5,0,0,0,.26.93.59.59,0,0,0,.25-.07,3.29,3.29,0,0,0,.66-.52l2-2A3.32,3.32,0,0,0,13.85,2.15Z"></path></g></g></svg></button><div class="relative"><span class="anchor-nav-item absolute -top-[200px]" data-content="Statuses" id="Statuses"></span></div><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Each stage in the payment lifecycle has several statuses associated with it.</p><button type="button" aria-hidden="true" style="position:fixed;top:1px;left:1px;width:1px;height:0;padding:0;margin:-1px;overflow:hidden;clip:rect(0, 0, 0, 0);white-space:nowrap;border-width:0"></button><div class=""><div class="w-full border-b border-grey-100" role="tablist" aria-orientation="horizontal"></div><div class="pt-4"><div class="" aria-hidden="false" id="headlessui-tabs-panel-:R9letlan6:" role="tabpanel" tabindex="0" data-headlessui-state="selected"><div class="overflow-x-auto"><table class="group border-separate border-spacing-0 docs-table md:w-full table-fixed mb-10"><tbody><tr class="w-full table-auto"><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:20%">Status</th><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:auto">Description</th></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Decline</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The transaction has not been processed. It will not continue to 3DS authentication or authorization.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">3DS Challenge</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The customer&#x27;s bank has been asked to challenge the customer, but they can choose not to.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">3DS Frictionless</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The customer&#x27;s bank has been asked to authenticate the transaction without challenging the customer, but they can still choose to do so.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Accept</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The most permissive decision, resulting in the lowest friction. Where possible, our routing engine will select the most appropriate exemption to bypass Strong Customer Authentication (SCA).</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Skipped</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Either risk assessment was not performed or could not be performed. As a result, the default decision of accept has been applied.</p></td></tr></tbody></table></div></div><div class="hidden" aria-hidden="true" id="headlessui-tabs-panel-:Raletlan6:" role="tabpanel" tabindex="-1" data-headlessui-state=""><div class="overflow-x-auto"><table class="group border-separate border-spacing-0 docs-table md:w-full table-fixed mb-10"><tbody><tr class="w-full table-auto"><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:20%">Status</th><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:auto">Description</th></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Declined</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The customer’s bank declined the payment.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Authorized</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The customer’s bank authorized the payment.</p></td></tr></tbody></table></div></div><div class="hidden" aria-hidden="true" id="headlessui-tabs-panel-:Rbletlan6:" role="tabpanel" tabindex="-1" data-headlessui-state=""><div class="overflow-x-auto"><table class="group border-separate border-spacing-0 docs-table md:w-full table-fixed mb-10"><tbody><tr class="w-full table-auto"><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:20%">Status</th><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:auto">Description</th></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Void</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The transaction was voided.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Flag</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The transaction was flagged for manual review. You can review it in the Dashboard and make the final decision (usually within seven days).</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Capture</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The transaction was captured.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Skipped</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Either the risk assessment was not performed or could not be performed. As a result, the default decision of capture was applied.</p></td></tr></tbody></table></div></div><div class="hidden" aria-hidden="true" id="headlessui-tabs-panel-:Rcletlan6:" role="tabpanel" tabindex="-1" data-headlessui-state=""><div class="overflow-x-auto"><table class="group border-separate border-spacing-0 docs-table md:w-full table-fixed mb-10"><tbody><tr class="w-full table-auto"><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:20%">Status</th><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:auto">Description</th></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Rejected</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">3DS authentication failed due to a technical issue, invalid parameters (card does not support 3DS), or incorrect parameters.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">No 3DS</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">3DS authentication was not attempted.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Failed</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The customer failed to pass the 3DS challenge, or the access control server’s response was not valid.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Expired</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">3DS authentication was not completed in the given time, usually because the customer abandoned the process.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Authenticated</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The customer passed the 3DS challenge. This status includes cases where the issuer decides not to challenge the customer at all.</p></td></tr></tbody></table></div></div><div class="hidden" aria-hidden="true" id="headlessui-tabs-panel-:Rdletlan6:" role="tabpanel" tabindex="-1" data-headlessui-state=""><div class="overflow-x-auto"><table class="group border-separate border-spacing-0 docs-table md:w-full table-fixed mb-10"><tbody><tr class="w-full table-auto"><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:20%">Status</th><th scope="col" class="table-cell-content [&amp;&gt;*]:mb-2 border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-grey-300 border-l-0 first:border-l font-semibold text-md" style="width:auto">Description</th></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Voided</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The payment has been voided. This is a final status.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Captured</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The payment has been captured. If the payment later becomes subject to a fraud chargeback, the status will change to <em>Fraud chargeback</em>.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Pending manual review</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The payment has been flagged for manual review. Once you’ve chosen to capture or void it, the status will be updated accordingly. If no decision is made within 7 days, the payment will be voided.</p></td></tr><tr class="w-full table-auto"><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">Fraud chargeback</p></td><td class="text-sm table-cell-content [&amp;&gt;*]:mb-2 border-l border-b last:border-r p-4 align-top border-grey-100 text-left max-w-min bg-white"><p class="text-base font-normal normal-case text-black mb-8 [&amp;:has(.arrow-link)]:mb-0">The payment has been subject to a chargeback. Cardholders usually have up to 6 months to request a chargeback. This means that transactions previously marked as <em>Captured</em> can change status to <em>Fraud chargeback</em> any time within 6 months of the transaction taking place.</p></td></tr></tbody></table></div></div></div></div><hr class="border-0 border-t border-grey-100 mb-10"/><button aria-label="Copy section link to clipboard" type="button" class="mb-4 group flex items-center gap-2"><h2 class="flex items-center gap-4 font-semibold text-black text-xl">Related topics</h2><svg class="opacity-0 transition-opacity group-hover:opacity-100" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"><g fill="var(--base-icon-primary-alt, var(--base-icon-primary, #141414))"><g><path d="M8.15,7.15a.48.48,0,0,0,0,.7,2.35,2.35,0,0,1,0,3.3l-2,2a2.33,2.33,0,0,1-3.3-3.3l2-2a2.35,2.35,0,0,1,.47-.36.5.5,0,0,0,.17-.68.49.49,0,0,0-.68-.18,3,3,0,0,0-.66.52l-2,2a3.32,3.32,0,1,0,4.7,4.7l2-2a3.32,3.32,0,0,0,0-4.7A.48.48,0,0,0,8.15,7.15Z"></path><path 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gap-4 font-semibold text-black text-lg leading-6"><span class="flex flex-wrap items-center gap-x-2 gap-y-1">Understand Fraud Detection<!-- --> </span></h3></div><div class="w-full my-0 font-normal text-black-secondary">Control the type of payments you accept and reduce the risk of fraud.</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 30 24" focusable="false" class="ml-auto mt-auto h-6 w-8 text-grey-500"><path stroke="currentColor" d="M0 11.765h28.75m0 0L17.485 23.031M28.75 11.765 17.485.5"></path></svg></div></a></div><div class="col-span-12 md:col-span-6 lg:col-span-6"><a href="/docs/business-operations/prevent-fraud/address-verification-service" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline text-black-secondary link-text hover:no-underline"><div class="bg-white rounded-md p-6 flex flex-col gap-4 border h-full border-grey-100 transition-all hover:shadow hover:border-blue-400"><div 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inline text-black-secondary link-text hover:no-underline"><div class="bg-white rounded-md p-6 flex flex-col gap-4 border h-full border-grey-100 transition-all hover:shadow hover:border-blue-400"><div class="w-full flex flex-col gap-4"><h3 class="flex items-center gap-4 font-semibold text-black text-lg leading-6"><span class="flex flex-wrap items-center gap-x-2 gap-y-1">Improve your Fraud Detection integration<!-- --> </span></h3></div><div class="w-full my-0 font-normal text-black-secondary">Provide additional data with your Fraud Detection integration to improve its effectiveness.</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 30 24" focusable="false" class="ml-auto mt-auto h-6 w-8 text-grey-500"><path stroke="currentColor" d="M0 11.765h28.75m0 0L17.485 23.031M28.75 11.765 17.485.5"></path></svg></div></a></div><div class="col-span-12 md:col-span-6 lg:col-span-6"><a href="/docs/business-operations/prevent-fraud/integrate-with-risk-sdk" target="" class="cursor:pointer items-center gap-2.5 group group no-underline cursor-pointer font-medium text-md inline text-black-secondary link-text hover:no-underline"><div class="bg-white rounded-md p-6 flex flex-col gap-4 border h-full border-grey-100 transition-all hover:shadow hover:border-blue-400"><div class="w-full flex flex-col gap-4"><h3 class="flex items-center gap-4 font-semibold text-black text-lg leading-6"><span class="flex flex-wrap items-center gap-x-2 gap-y-1">Integrate with Risk SDK<!-- --> </span></h3></div><div class="w-full my-0 font-normal text-black-secondary">Integrate with our Risk SDK package to maximize the efficiency of our Fraud Detection solution.</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 30 24" focusable="false" class="ml-auto mt-auto h-6 w-8 text-grey-500"><path stroke="currentColor" d="M0 11.765h28.75m0 0L17.485 23.031M28.75 11.765 17.485.5"></path></svg></div></a></div><div class="col-span-12 md:col-span-6 lg:col-span-6"><a 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crossorigin="">{"props":{"pageProps":{"currentBreadcrumb":[{"url":"/business-operations","name":"Business operations"},{"url":"/business-operations/prevent-fraud","name":"Prevent fraud"}],"frontmatter":{"title":"Prevent fraud","account":"NAS","description":"Our Fraud Detection solution gives you the power to control what happens to the payments you process.","lastUpdated":"June 18, 2025","flag":null},"source":{"compiledSource":"var T=Object.defineProperty,m=Object.defineProperties;var h=Object.getOwnPropertyDescriptors;var n=Object.getOwnPropertySymbols;var s=Object.prototype.hasOwnProperty,r=Object.prototype.propertyIsEnumerable;var p=(e,a,t)=\u003ea in e?T(e,a,{enumerable:!0,configurable:!0,writable:!0,value:t}):e[a]=t,o=(e,a)=\u003e{for(var t in a||(a={}))s.call(a,t)\u0026\u0026p(e,t,a[t]);if(n)for(var t of n(a))r.call(a,t)\u0026\u0026p(e,t,a[t]);return e},i=(e,a)=\u003em(e,h(a));var d=(e,a)=\u003e{var t={};for(var l in 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Each payment that has the \",mdx(\"inlineCode\",{parentName:\"p\"},\"risk\"),\" field set to \",mdx(\"inlineCode\",{parentName:\"p\"},\"true\"),\" using our \",mdx(\"a\",o({parentName:\"p\"},{href:\"https://api-reference.checkout.com/#tag/Payments\"}),\"Payments API\"),\" will be assessed against the risk assessment rules you set in the \",mdx(\"a\",o({parentName:\"p\"},{href:\"https://dashboard.checkout.com\"}),\"Dashboard\"),\".\"),mdx(\"p\",null,\"We've highlighted the features that are available only in the pro version. Contact your account manager for more information about our pro offer.\"),mdx(\"hr\",null),mdx(\"h2\",null,\"How it works\"),mdx(\"p\",null,\"Every payment request has an authentication and authorization stage that verifies who is making the request, and whether the payment can be accepted. Use our Fraud Detection solution to control what happens before and after this stage. We call these decision points pre-auth and post-auth.\"),mdx(\"p\",null,\"Your decisions are made using flows in the Dashboard. You have one for pre-auth and another for post-auth. Each flow gathers information about a transaction and directs it to a specific outcome. This is referred to as routing. \",mdx(\"a\",o({parentName:\"p\"},{href:\"/risk-management/fraud-detection/understand-fraud-detection\"}),\"We go into more detail when we explain how to use the solution\"),\".\"),mdx(\"hr\",null),mdx(\"h2\",null,\"Fraud Detection in the Dashboard\"),mdx(\"p\",null,\"The Dashboard shows the journey of all transactions that went through a risk assessment.\"),mdx(\"p\",null,\"There are 6 steps in a payment lifecycle. Only steps 2 and 5 are configured by you, as the rest is determined by the card issuer, cardholder or Checkout.com.\"),mdx(\"ol\",null,mdx(\"li\",{parentName:\"ol\"},\"Incoming transactions \\u2013 all new transactions start as incoming transactions.\"),mdx(\"li\",{parentName:\"ol\"},\"Pre-auth \\u2013 the first decision point you determine when creating your \",mdx(\"a\",o({parentName:\"li\"},{href:\"/risk-management/fraud-detection/understand-fraud-detection#Risk_strategies\"}),\"risk strategy\"),\".\"),mdx(\"li\",{parentName:\"ol\"},\"3DS outcome \\u2013 the outcome of 3DS authentication, including scenarios where it hasn\\u2019t been applied.\"),mdx(\"li\",{parentName:\"ol\"},\"Auth outcome \\u2013 the outcome of the authorization request.\"),mdx(\"li\",{parentName:\"ol\"},\"Post-auth - the second decision point you determine when creating your \",mdx(\"a\",o({parentName:\"li\"},{href:\"/risk-management/fraud-detection/understand-fraud-detection#Risk_strategies\"}),\"risk strategy\"),\".\"),mdx(\"li\",{parentName:\"ol\"},\"Current status \\u2013 the last known status of the transaction.\")),mdx(\"p\",null,\"The data displayed on the Dashboard is updated every day at midnight (UTC). You can download a report that contains a transaction-by-transaction summary of data points, rules triggered, outcomes at each stage, and whether there were fraudulent transactions.\"),mdx(\"p\",null,\"To download a report:\"),mdx(\"ol\",null,mdx(\"li\",{parentName:\"ol\"},\"Sign in to the \",mdx(\"a\",o({parentName:\"li\"},{href:\"https://dashboard.checkout.com\"}),\"Dashboard\"),\".\"),mdx(\"li\",{parentName:\"ol\"},\"Go to the \",mdx(\"em\",{parentName:\"li\"},\"Payments\"),\" \u003e \",mdx(\"em\",{parentName:\"li\"},\"Fraud\"),\" \u003e \",mdx(\"em\",{parentName:\"li\"},\"Performance\"),\" section.\"),mdx(\"li\",{parentName:\"ol\"},\"Select a date range.\"),mdx(\"li\",{parentName:\"ol\"},\"Select \",mdx(\"em\",{parentName:\"li\"},\"Generate report\"),\".\"),mdx(\"li\",{parentName:\"ol\"},\"Select \",mdx(\"em\",{parentName:\"li\"},\"Download\"),\".\")),mdx(\"h3\",null,\"Flag fraudulent payments\"),mdx(\"p\",null,`If you or your customers identify a payment as fraudulent, you can flag it in the Dashboard.\nCheckout.com uses this information to improve our fraud detection, and reports relevant payments to the card schemes.\nThis helps keep the payments system secure and reduce the likelihood of repeat fraud for these payments.`),mdx(\"p\",null,\"To flag a fraudulent payment:\"),mdx(\"ol\",null,mdx(\"li\",{parentName:\"ol\"},\"Sign in to the \",mdx(\"a\",o({parentName:\"li\"},{href:\"https://dashboard.checkout.com\"}),\"Dashboard\"),\".\"),mdx(\"li\",{parentName:\"ol\"},\"Go to \",mdx(\"em\",{parentName:\"li\"},\"Payments\"),\" \u003e \",mdx(\"em\",{parentName:\"li\"},\"All payments\"),\".\"),mdx(\"li\",{parentName:\"ol\"},\"Search for the payment you want to flag and select it.\"),mdx(\"li\",{parentName:\"ol\"},\"On the \",mdx(\"em\",{parentName:\"li\"},\"Payment details\"),\" page, select \",mdx(\"em\",{parentName:\"li\"},\"Flag as fraud\"),\".\"),mdx(\"li\",{parentName:\"ol\"},\"To confirm the flag, select \",mdx(\"em\",{parentName:\"li\"},\"Flag as fraud\"),\".\"),mdx(\"li\",{parentName:\"ol\"},\"If you further investigate a payment and find that it's genuine, select \",mdx(\"em\",{parentName:\"li\"},\"Remove fraud flag\"),\".\")),mdx(\"p\",null,\"For more information, contact your account manager or \",mdx(\"a\",o({parentName:\"p\"},{href:\"https://dashboard.checkout.com/support/new?topic=case_configuration_change\u0026issue=case_configuration_issue_operational_change_request\"}),\"request support\"),\".\"),mdx(\"hr\",null),mdx(\"h2\",null,\"Statuses\"),mdx(\"p\",null,\"Each stage in the payment lifecycle has several statuses associated with it.\"),mdx(Tabs,{mdxType:\"Tabs\"},mdx(Tab,{title:\"Pre-auth\",mdxType:\"Tab\"},mdx(Table,{mdxType:\"Table\"},mdx(TableHead,{headers:[\"Status\",\"Description\"],sizes:[\"20%\",\"auto\"],mdxType:\"TableHead\"}),mdx(TableBody,{mdxType:\"TableBody\"},mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Decline\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The transaction has not been processed. It will not continue to 3DS authentication or authorization.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"3DS Challenge\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The customer's bank has been asked to challenge the customer, but they can choose not to.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"3DS Frictionless\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The customer's bank has been asked to authenticate the transaction without challenging the customer, but they can still choose to do so.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Accept\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The most permissive decision, resulting in the lowest friction. Where possible, our routing engine will select the most appropriate exemption to bypass Strong Customer Authentication (SCA).\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Skipped\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Either risk assessment was not performed or could not be performed. As a result, the default decision of accept has been applied.\")))))),mdx(Tab,{title:\"Auth outcome\",mdxType:\"Tab\"},mdx(Table,{mdxType:\"Table\"},mdx(TableHead,{headers:[\"Status\",\"Description\"],sizes:[\"20%\",\"auto\"],mdxType:\"TableHead\"}),mdx(TableBody,{mdxType:\"TableBody\"},mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Declined\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The customer\\u2019s bank declined the payment.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Authorized\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The customer\\u2019s bank authorized the payment.\")))))),mdx(Tab,{title:\"Post-auth\",mdxType:\"Tab\"},mdx(Table,{mdxType:\"Table\"},mdx(TableHead,{headers:[\"Status\",\"Description\"],sizes:[\"20%\",\"auto\"],mdxType:\"TableHead\"}),mdx(TableBody,{mdxType:\"TableBody\"},mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Void\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The transaction was voided.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Flag\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The transaction was flagged for manual review. You can review it in the Dashboard and make the final decision (usually within seven days).\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Capture\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The transaction was captured.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Skipped\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Either the risk assessment was not performed or could not be performed. As a result, the default decision of capture was applied.\")))))),mdx(Tab,{title:\"3DS outcome\",mdxType:\"Tab\"},mdx(Table,{mdxType:\"Table\"},mdx(TableHead,{headers:[\"Status\",\"Description\"],sizes:[\"20%\",\"auto\"],mdxType:\"TableHead\"}),mdx(TableBody,{mdxType:\"TableBody\"},mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Rejected\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"3DS authentication failed due to a technical issue, invalid parameters (card does not support 3DS), or incorrect parameters.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"No 3DS\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"3DS authentication was not attempted.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Failed\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The customer failed to pass the 3DS challenge, or the access control server\\u2019s response was not valid.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Expired\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"3DS authentication was not completed in the given time, usually because the customer abandoned the process.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Authenticated\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The customer passed the 3DS challenge. This status includes cases where the issuer decides not to challenge the customer at all.\")))))),mdx(Tab,{title:\"Current status\",mdxType:\"Tab\"},mdx(Table,{mdxType:\"Table\"},mdx(TableHead,{headers:[\"Status\",\"Description\"],sizes:[\"20%\",\"auto\"],mdxType:\"TableHead\"}),mdx(TableBody,{mdxType:\"TableBody\"},mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Voided\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The payment has been voided. This is a final status.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Captured\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The payment has been captured. If the payment later becomes subject to a fraud chargeback, the status will change to \",mdx(\"em\",{parentName:\"p\"},\"Fraud chargeback\"),\".\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Pending manual review\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The payment has been flagged for manual review. Once you\\u2019ve chosen to capture or void it, the status will be updated accordingly. If no decision is made within 7 days, the payment will be voided.\"))),mdx(TableRow,{mdxType:\"TableRow\"},mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"Fraud chargeback\")),mdx(TableCell,{mdxType:\"TableCell\"},mdx(\"p\",null,\"The payment has been subject to a chargeback. Cardholders usually have up to 6 months to request a chargeback. This means that transactions previously marked as \",mdx(\"em\",{parentName:\"p\"},\"Captured\"),\" can change status to \",mdx(\"em\",{parentName:\"p\"},\"Fraud chargeback\"),\" any time within 6 months of the transaction taking place.\"))))))),mdx(\"hr\",null),mdx(\"h2\",null,\"Related topics\"))}MDXContent.isMDXComponent=!0;\n","scope":{"title":"Prevent fraud","account":"NAS","description":"Our Fraud Detection solution gives you the power to control what happens to the payments you process.","lastUpdated":"June 18, 2025","flag":null}},"childrenArticles":[{"title":"Understand Fraud Detection","slug":"understand-fraud-detection","urlPath":"/business-operations/prevent-fraud/understand-fraud-detection","parentUrlPath":"/business-operations/prevent-fraud","filePath":"/app/docs/NAS/Articles/4 Business operations/1 Prevent fraud/1 Understand Fraud Detection/index.mdx","type":"Default","frontmatter":{"title":"Understand Fraud Detection","account":"NAS","description":"Control the type of 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